LEADERSHIP IN REAL TIME: A MODEL OF FIVE LEVELS OF ATTRIBUTES NEEDED BY A PROJECT MANAGER IN ERP IMPLEMENTATIONS LEADERSHIP EN TEMPS RÉEL : UN MODÈLE EN CINQ NIVEAUX DES TALENTS REQUIS D'UN CHEF DE PROJET POUR METTRE EN PLACE UN PGI

The characteristics and organizational impacts of an Enterprise Resource Planning (ERP) Implementation Project requires highly professional Project Manager skills and attributes. Some may be learned or bought but the more important skills need to be part of the Project Manager's personal makeup. Coaching, mentoring and leadership skills (and beyond) help the Project Manager to take right decisions as even unknown-unknown situations arise during the implementation. This paper contributes to identifying the qualities that the Project Sponsor and Steering Committee should be looking for when they select a Project Manager and draws a parallel with Parse (Human Becomings) nursing theory research and practice.