Optimizing The Delivery Of Social Services

In a world of scarce resources and with the increasing web-enablement of healthcare services, it becomes very important to ensure that patients get the best care possible without exerting significant cost on providers of public health services. This paper describes a system that takes the needs of patients' and the applicable social service programs (SSs) and optimally assigns patients to SSs. The assignment minimizes the cost to the service provider and maximizes patients' satisfaction.