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Heuristics for Evaluating IT Security Management Tools

Human-Computer Interaction, no. 4 (2014): 311-350

Cited by: 55|Views105
EI

Abstract

The usability of IT security management (ITSM) tools is hard to evaluate by regular methods, making heuristic evaluation attractive. However, ITSM occurs within a complex and collaborative context that involves diverse stakeholders; this makes standard usability heuristics difficult to apply. We propose a set of ITSM usability heuristics ...More

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