User Centered Evaluation of EQUALS, a Rule-based Legal Decision-aid.

EQUALS is the legal decision support component of a larger project to support individuals with mental health problems in employment or seeking employment. The decision-aid uses an interactive interview session to generate legal advice for its user. The EQUALS decision-aid was subjected to two rounds of user acceptance testing (UAT), with the assistance of domain experts. This paper discusses results from the UAT, based on which the potential and feasibility of legal decision aids are discussed.