Critical Success Factors For The Introduction Of A Clinical Information System

There exist some certain factors considered as critical that determines the success, failure or delay of the completion of IT projects. This paper discusses some of the critical success factors that were identified during the Introduction of a Clinical Information System to a Greek Hospital. More specifically, it discusses the importance of choosing the most appropriate clinics to start the project, the need for outsourcing certain services, the need for a Laboratory Information System, some training issues, the system's acceptance by the users, the promotion of the project within the Hospital, the system's evaluation, the need to include resources in the annual budget for IT and finally, some s/w and h/w matters. Lastly, it is verified that critical issues in the implementation of Information Systems are social and organizational and not solely technical.