HyperTools for HyperTexts: Supporting Readers of Electronic documents

The most important factor determining the usability of electronicdocuments (e.g. hypertexts) is neither the set of links within the material northe structure of the database but the availability "hypertools" defined as a vastrange of electronic tools to support a diversity of reading activities. To illustratethis point, an analysis is undertaken of reading done for the purpose of usingthe information within a document to assist in tasks involving planning,decision making, and problem...