Coordinating communication: awareness displays and interruption.

CHI03: Human Factors in Computing Systems Ft. Lauderdale Florida USA April, 2003(2003)

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摘要
In this paper, we describe a laboratory experiment to determine whether peripheral awareness information about a remote collaborator's workload aids in timing interruptive communication. Our results indicate that a display with an abstract representation of a collaborator's workload is best in that it leads to better timing of interruptions without overwhelming the interrupter.
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