Firm–employee relationship strength — Competitive advantage through people revisited: A commentary essay

Journal of Business Research(2009)

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摘要
Herington, Johnson, and Scott propose a model of firm–employee relationship strength and delineate means by which this model can be tested. This commentary focuses on the contribution [Herington Carmel, Johnson Lester W., Scott Don. Firm–employee relationship strength — a conceptual model. Journal of Business Research forthcoming.] provide in drawing from social and organizational psychology literatures and in advocating a closer look at the organizational behavior literature where trust and commitment are cornerstones of relationship building. In addition, the commentary calls for a separation of the predictors of the firm–employee relationship and the strength of the relationship itself.
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关键词
Trust,Commitment,Relationship strength,Employees
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