Developing a questionnaire for measuring mobile business service experience

Mobile HCI, pp. 53-62, 2008.

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pilot studyiterative item generationmobile workmobile working contextmobile work productivityMore(12+)

Abstract:

In this paper, three dimensions are conceptualized to represent elements of mobile business service experience. By combining these perspectives, namely usability, mobile working context and mobile work productivity, we aim to understand the nature of mobile work and how mobile business services could support users in this context. A quest...More

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