Mining and Retrieving Medical Processes to Assess the Quality of Care.

In a competitive healthcare market, hospitals have to focus on ways to deliver high quality care while at the same time reducing costs. To accomplish this goal, hospital managers need a thorough understanding of the actual processes. Process mining can be used to extract process related information (e.g., process models) from data. This process information can be exploited to understand and redesign processes to become efficient high quality processes. Process analysis and redesign can take advantage of Case Based Reasoning techniques.