AWARENESS DISPLAYS AND INTERRUPTION IN TEAMS

Abstract: Work life is filled with interruptions, most of which benefit the interrupter at the expense of the one beinginterrupted. We conducted an experiment to determine whether peripheral awareness information about aremote collaborator's workload aids in timing interruptive communication. Results indicate motivation to use thedisplay exists, irrespective of whether both parties are rewarded as part of a team or not. When an informationaldisplay was present, a majority of participants used it to...