How does search behavior change as search becomes more difficult?
CHI, pp. 35-44, 2010.
successful search strategysearch result pagesuccessful tasklarge-scale studybehavioral signalMore(8+)
Search engines make it easy to check facts online, but finding some specific kinds of information sometimes proves to be difficult. We studied the behavioral signals that suggest that a user is having trouble in a search task. First, we ran a lab study with 23 users to gain a preliminary understanding on how users' behavior changes when t...More
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Best Paper of CHI, 2010