Fail whaling: designing from deviance and failures in social computing.

CHI '12: CHI Conference on Human Factors in Computing Systems Austin Texas USA May, 2012(2012)

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摘要
Social computing technologies are pervasive in our work, relationships, and culture. Despite their promise for transforming the structure of communication and human interaction, the complex social dimensions of these technological systems often reproduce offline social ills or create entirely novel forms of conflict and deviance. This panel brings together scholars who study deviance and failure in diverse social computing systems to examine four design-related themes that contribute to and support these problematic uses: theft, anonymity, deviance, and polarization.
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