Efectos de la interdependencia de tarea y la sincronía en las tecnologías de comunicación sobre el rendimiento de los equipos virtuales de trabajo

Effects of task interdependence and communication technologies synchrony on performance in virtual teams. Survey results of 197 employees from 41 work groups in a large multinational software firm were used to investigate the effects of within-group task interdependence and the degree of communi- cation synchrony on performance in virtual teams (VTs). The analyses revealed a moderating effect of task interdependence on the relationship between the degree of communications synchrony and per- formance in VT. We found that superior VTs performance is contingent on the fit between the nature of the task (i.e., task interdependence) and the choice of communications modality. This study com- plements previous research providing additional evidence of how task-technology interaction affects VTs performance, and extends previous findings obtained with ad-hoc groups in laboratory settings to natural, organizational teams.