"User Interfaces" and the Social Negotiation of Availability
msra(2004)
摘要
In current presence or availability systems, the method of presenting a
user's state often supposes an instantaneous notion of that state - for
example, a visualization is rendered or an inference is made about the
potential actions that might be consistent with a user's state. Drawing on
observational research on the use of existing communication technology, we
argue (as have others in the past) that determination of availability is often
a joint process, and often one that takes the form of a negotiation (whether
implicit or explicit). We briefly describe our current research on applying
machine learning to infer degrees of conversational engagement from observed
conversational behavior. Such inferences can be applied to facilitate the
implicit negotiation of conversational engagement - in effect, helping users to
weave together the act of contact with the act of determining availability.
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关键词
user interface,machine learning,communication technology
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