Free to Be Trusted? Organizational Constraints on Trust in Boundary Spanners
Organization Science, Volume 14, Issue 4, 2003, Pages 422-439.
buyer-supplier relationshippurchasing managerpurchasing managers greater autonomyrole autonomybuyer-supplier contextMore(9+)
We present a view of trust in boundary spanners as explained by the extent of role autonomy, a multidimensional concept that reflects the discretion that agents have in interpreting and enacting their roles. We argue that, in a buyer-supplier context, purchasing managers will be trusted to a greater extent by supplier representatives when...More
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