Free to Be Trusted? Organizational Constraints on Trust in Boundary Spanners

    Organization Science, Volume 14, Issue 4, 2003, Pages 422-439.

    Cited by: 445|Bibtex|Views1|Links
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    Keywords:
    buyer-supplier relationshippurchasing managerpurchasing managers greater autonomyrole autonomybuyer-supplier contextMore(9+)

    Abstract:

    We present a view of trust in boundary spanners as explained by the extent of role autonomy, a multidimensional concept that reflects the discretion that agents have in interpreting and enacting their roles. We argue that, in a buyer-supplier context, purchasing managers will be trusted to a greater extent by supplier representatives when...More

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