Improving hmm-based extractive summarization for multi-domain contact center dialogues.

Ryuichiro Higashinaka,Yasuhiro Minami,Hitoshi Nishikawa,Kohji Dohsaka,Toyomi Meguro,Satoshi Kobashikawa,Hirokazu Masataki,Osamu Yoshioka,Satoshi Takahashi,Gen-ichiro Kikui

SLT（2010）

引用 4|浏览27

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关键词

Viterbi decoding,call centres,hidden Markov models,integer programming,interactive systems,linear programming,HMM-based extractive summarization,Viterbi decoding,call transcripts,forward-backward algorithm,hidden Markov model based summarization method,integer linear programming,multidomain contact center dialogues,Hidden Markov models,Natural language interfaces,Natural languages

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