Learning Through Storytelling, Not Documents: Knowledge Management Meets AI

People write memos, create project plans, issue report upon report, but no one can keep up. Document management systems have been created in an attempt to handle all this traffic, but eventually these systems are overwhelmed with documents, and finding what you want is difficult if not impossible for the casual user. Columnist Roger Schank reminds us of the fundamental connection humans have to stories and why they could be so powerful if used properly in training and education.