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个人简介
In recognition of his excellence in research and teaching, Professor Wirtz has received over 45 awards, including the Christopher Lovelock Career Contributions to the Services Discipline Award in 2019 (the highest recognition of the American Marketing Association (AMA) service community), the Academy of Marketing Science (AMS) 2012 Outstanding Marketing Teacher Award (the highest recognition of teaching excellence of AMS globally), and the university-level Outstanding Educator Award at NUS (the highest recognition of educator excellence at NUS). He serves on the editorial review boards of over ten academic service journals
He has been an active management consultant, working with international consulting firms, including Accenture, Arthur D. Little and KPMG, and major service firms in the areas of strategy, business development and customer feedback systems. He has been involved in a number of start-ups including in Accellion (www.accellion.com), TranscribeMe (www.transcribeme.com) and Up! Your Service College (www.upyourservice.com). Originally from Germany, Professor Wirtz spent seven years in London before moving to Asia. Today, he shuttles between Asia, the US and Europe.
He has been an active management consultant, working with international consulting firms, including Accenture, Arthur D. Little and KPMG, and major service firms in the areas of strategy, business development and customer feedback systems. He has been involved in a number of start-ups including in Accellion (www.accellion.com), TranscribeMe (www.transcribeme.com) and Up! Your Service College (www.upyourservice.com). Originally from Germany, Professor Wirtz spent seven years in London before moving to Asia. Today, he shuttles between Asia, the US and Europe.
研究兴趣
论文共 267 篇作者统计合作学者相似作者
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JOURNAL OF RESEARCH IN INTERACTIVE MARKETINGno. 1 (2024): 31-37
Justin Paul,Akiko Ueno,Charles Dennis,Eleftherios Alamanos, Lucill Curtis,Pantea Foroudi,Agnieszka Kacprzak,Werner H. Kunz, Jonathan Liu, Reza Marvi, Sree Lekshmi Sreekumaran Nair, Ozlem Ozdemir,
INTERNATIONAL JOURNAL OF CONSUMER STUDIESno. 2 (2024)
JOURNAL OF SERVICE MANAGEMENTno. 2 (2024): 280-305
Tourism Management (2024): 104939
PSYCHOLOGY & MARKETINGno. 11 (2023): 2355-2369
JOURNAL OF BUSINESS RESEARCH (2023): 114201
SERVICE INDUSTRIES JOURNALno. 15-16 (2023): 1-24
PSYCHOLOGY & MARKETINGno. 4 (2023): 750-776
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