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The proposed research aims to developt a conversational agent which addresses ethical issues that are currently widespread. Namely that most conversational agents are designed in a way that perpetuates societal stereotypes (e.g. female, passive and compliant). Furthermore they are also paired with abuse mitigation strategies that do not aim to challenge and educate, which further impacts and reinforces erroneous societal biases. Therefore, this research's goal is two-fold, namely:
1)The first aim of this research is to develop conversational agents with personas with multimodal and dynamic aspects of personality (gender, voice pitch, conversational styles etc.). This will be done in order to explore how different aspects of a gendered digital persona impact conversational interactions (e.g. perceived trustworthiness) between humans and both embodied and non-embodied agents.
2) To link these findings with an abuse detection and mitigation tool. This will equip the conversational agent with appropriate abusive response strategies in order to resist and reduce abuse without reinforcing harmful gendered stereotypes.
1)The first aim of this research is to develop conversational agents with personas with multimodal and dynamic aspects of personality (gender, voice pitch, conversational styles etc.). This will be done in order to explore how different aspects of a gendered digital persona impact conversational interactions (e.g. perceived trustworthiness) between humans and both embodied and non-embodied agents.
2) To link these findings with an abuse detection and mitigation tool. This will equip the conversational agent with appropriate abusive response strategies in order to resist and reduce abuse without reinforcing harmful gendered stereotypes.
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