Experience
    Education
    Bio
    Kathleen M. Sutcliffe, PhD (University of Texas, Austin) is the Bloomberg Distinguished Professor of Business and Medicine at Johns Hopkins University. Her research is on how organizations and their members cope with uncertainty and unexpected surprises, and how organizations can be designed to be more reliable and resilient. She is currently investigating these issues in healthcare as well as in wild-land firefighting, oil and gas exploration, and other dynamic high-risk industries.