Kang-Hwa Choi

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Papers21 papers

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Opening the technological innovation black box: The case of the electronics industry in Korea

Kanghwa Choi,Ram Narasimhan,Soo Wook Kim

European Journal of Operational Research, no. 1 (2016): 192-203

Cited by1EIBibtex

Service quality and productivity in the U.S. airline industry: a service quality-adjusted DEA model

Kanghwa Choi,Donhee Lee,David L Olson

Service Business, no. 1 (2015): 137-160

Cited by4Bibtex

A Study on the Service Quality of College Education Using KANO Model and Timko’s Customer Satisfaction Coefficient: Focusing on the Case of Small & Medium-Sized University and College

최희선,Kanghwa Choi,Soong-Hwan Chung

Journal of Korea Service Management Society, no. 4 (2014): 1-18

Bibtex

An Research on Improvement of Eco-Labelling Certification -Focused on Certification System of Biodegradable Resin-

Young Hwa Koh,Kanghwa Choi,Soong Hwan Chung

(2014)

Bibtex

KANO 모형과 Timko의 고객만족 계수를 이용한 대학교육 서비스품질에 대한 연구: 중소형 종합대학 및 전문대학 사례를 중심으로

최희선,Kanghwa Choi, Soonghwan Chung

(2014)

Bibtex

A study of the factors which influence franchisor profit structure with running royalty policy for its sustainable growth

Taewoo Kwon,Kanghwa Choi

Asian Journal on Quality, (2013)

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TQM Factors and Their Impact on Service Recovery and Service Performance - In restaurant settings -

Jong Bae Suk,Soong Hwan Chung,Kanghwa Choi

(2013)

Cited by1Bibtex

From R&D to Commercialization: A System Dynamic Approach

Kanghwa Choi,Soo Wook Kim

Asian Journal on Quality, (2013)

Bibtex

Postponement strategy for international transfer of products in a global supply chain: A system dynamics examination

Kanghwa Choi,Ram Narasimhan,Soo Wook Kim

Journal of Operations Management, no. 3 (2012): 167-179

Cited by24Bibtex

A Comparison on Authentication Index between Venture and Inno-Biz SMEs

Kanghwa Choi, 유연우

(2012)

Bibtex

A Study on TQM Strategy to Improve Education Service Quality in the Private Academy

Youn Sung Kim,Dongwon Lee,Kanghwa Choi, 차주항

(2011)

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The Impact of Perceived Organizational Support on Service Quality, Customer Satisfaction, and Customer Loyalty in the Health Care Service

Kanghwa Choi, Soonghwan Chung, 이돈희

(2011)

Bibtex

An Empirical Study on Effect of Telecommunication Service Quality on Customer Satisfaction and Customer Loyalty in Korea and China Mobile Telecommunications

모민길,Kanghwa Choi,Soong-Hwan Chung

Journal of Business Research, no. 4 (2011): 67-89

Bibtex

An Empirical Study on the Efficient Hospital Service Operation Management for the Reduction of Medical Errors

Donhee Lee,Kanghwa Choi

(2010)

Cited by2Bibtex

A study of the factors which influence franchisor profit structure with running royalty policy for its sustainable growth Focus on the food industry in Korea

Taewoo Kwon,Kanghwa Choi

Asian Journal on Quality, (2010)

Bibtex

Effect of Korean Service Quality Awards on the Market Value by using Event Study Methodology

Byoungsub Oh,Jiyoung Park, Soonghwan Chung,Kanghwa Choi

(2010)

Cited by1Bibtex

The Causal Relationship on Quality-centered Organizational Culture and Its Impact on Service Failure and Service Recovery

Jong Bae Suk,Soong Hwan Chung,Kanghwa Choi,Jiyoung Park

Asian Journal on Quality, no. 1 (2009): 37-51

Cited by4Bibtex

Optimal 3G Telecommunication Service Switching Time Considering Telecommunication Quality of Service

Jongryong Lee,Kanghwa Choi, Soowook Kim

(2008)

Bibtex

When to Apply for an MBA Course: The Real Options Approach

Jong-Ryong Lee,Kang-Hwa Choi

(2007)

Cited by1Bibtex

A Dynamic Analysis of Technological Innovation Using System Dynamics

Choi Kanghwa, Kwak Sooil,Kim Soowook

(2006)

Cited by3Bibtex

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