I am an associate professor in the School of Information Systems at the Singapore Management University. My research centers on text mining, which uses techniques from natural language processing, machine learning and data mining to uncover useful information and knowledge from textual data. My recent interest focuses on analyzing social media content, including microblogs and forums.
    I hold a PhD degree in Computer Science from the University of Illinois at Urbana-Champaign. I obtained my B.S. and M.S. degrees in Computer Science from Stanford University.