Versatile R&D Director and PMP with publications and expertise in software development, software process engineering, software quality, and software consulting combining strong leadership, program management, client interaction, communication, organization, and technical skills to deliver breakthroughs in IT and R&D settings. Experienced in the a wide variety of industries including medical management, telecommunications services and equipment, retail banking, and legal. An ideal candidate for leadership roles in managing software development and other technical programs in IT/R&D environments. James is customer centric, highly applied, and focused on new technological innovations in Software Engineering.