Clay M. Voorhees

Michigan State University Michigan USA

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Papers46 papers

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Resource Scarcity Perceptions in Supply Chains: The Effect of Buyer Altruism on the Propensity for Collaboration

Robert Wiedmer,Judith M. Whipple,Stanley E. Griffis,Clay M. Voorhees

Journal of Supply Chain Management, no. 4 (2020): 45-64

Bibtex

Assessing the Effects of Service Variability on Consumer Confidence and Behavior

Clay M. Voorhees, Jonathan M. Beck, Praneet Randhawa,Kristen Bell DeTienne,Sterling A. Bone

Journal of Service Research, pp.109467052095214, (2020)

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Customer deviance: A framework, prevention strategies, and opportunities for future research

Paul W. Fombelle,Clay M. Voorhees, Mason R. Jenkins, Karim Sidaoui, Sabine Benoit,Thorsten Gruber,Anders Gustafsson,Ibrahim Abosag

Journal of Business Research, (2019): 387-400

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The effects of loyalty program introduction and design on short- and long-term sales and gross profits

Malika Chaudhuri,Clay M. Voorhees, Jonathan M. Beck

Journal of the Academy of Marketing Science, no. 4 (2019): 640-658

Bibtex

Disentangling the effects of promotion mix on new product sales: An examination of disaggregated drivers and the moderating effect of product class

Malika Chaudhuri,Roger J. Calantone,Clay M. Voorhees, Seth Cockrell

Journal of Business Research, (2018): 286-294

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Integrating linear discriminant analysis, polynomial basis expansion, and genetic search for two-group classification

Michael J. Brusco,Clay M. Voorhees,Roger J. Calantone,Michael K. Brady,Douglas Steinley

Communications in Statistics - Simulation and Computation, pp.1-14, (2018)

EIBibtex

Identity change vs. strategy change: the effects of rebranding announcements on stock returns

Yanhui Zhao,Roger J. Calantone,Clay M. Voorhees

Journal of the Academy of Marketing Science, no. 5 (2018): 795-812

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“Mere Measurement Plus”: How Solicitation of Open-Ended Positive Feedback Influences Customer Purchase Behavior

Sterling A. Bone,Katherine N. Lemon,Clay M. Voorhees,Katie A. Liljenquist,Paul W. Fombelle,Kristen Bell Detienne,R. Bruce Money

Journal of Marketing Research, no. 1 (2017): 156-170

Cited by5Bibtex

Service encounters, experiences and the customer journey: Defining the field and a call to expand our lens

Clay M. Voorhees,Paul W. Fombelle,Yany Grégoire,Sterling A. Bone,Anders Gustafsson, Rui Sousa, Travis Walkowiak

Journal of Business Research, (2017): 269-280

Cited by29Bibtex

The Role of the Sales-Service Interface and Ambidexterity in the Evolving Organization: A Multilevel Research Agenda

Adam Rapp,Daniel G. Bachrach,Karen E. Flaherty, Douglas E. Hughes, Arun Sharma,Clay M. Voorhees

Journal of Service Research, no. 1 (2017): 59-75

Cited by10Bibtex

Hospitality Service Innovations in Private Clubs

Praneet Randhawa,Mi Ran Kim,Clay M. Voorhees,Ronald F. Cichy, Jason P. Koenigsfeld,Joe Perdue

Cornell Hospitality Quarterly, no. 1 (2016): 93-110

Bibtex

The pursuit of counterfeited luxury: An examination of the negative side effects of close consumer–brand connections

Praneet Randhawa,Roger J Calantone,Clay M Voorhees

Journal of Business Research, no. 11 (2015): 2395-2403

Cited by26Bibtex

Assessing the Drivers of Short- and Long-Term Outcomes at Business Trade Shows

Shrihari Sridhar,Clay M Voorhees,Srinath Gopalakrishna

no. 3 (2015): 222-229

Cited by6Bibtex

Cornell Hospitality Quarterly 見かけ倒しか? ブランドエクイティ知覚と顧客内シェア(ワレットシェア)へ航空会社のロイヤルティプログラムの価値が及ぼす影響(前号つづき)

Clay M Voorhees, Ryan C White, Michael Mccall

(2015)

Bibtex

Fool’s Gold? Assessing the Impact of the Value of Airline Loyalty Programs on Brand Equity Perceptions and Share of Wallet

Clay M Voorhees, Ryan C White,Michael Mccall, Praneet Randhawa

Cornell Hospitality Quarterly, (2015)

Cited by10Bibtex

Discriminant validity testing in marketing: an analysis, causes for concern, and proposed remedies

Clay M Voorhees,Michael K Brady,Roger J Calantone,Edward Ramirez

Journal of the Academy of Marketing Science, (2015)

Cited by151Bibtex

Cornell Hospitality Quarterly 会員制クラブにおけるホスピタリティサービスイノベーション

Praneet Randhawa, Miran Kim,Clay M Voorhees

(2015)

Bibtex

Discriminant validity testing in marketing

Clay M Voorhees,Michael K Brady,Roger J Calantone, Edward Ramirez

Journal of the Academy of Marketing Science, (2015)

Bibtex

Online brand community engagement: Scale development and validation

Brian J Baldus,Clay M Voorhees,Roger J Calantone

Journal of Business Research, no. 5 (2015): 978-985

Cited by174Bibtex

Breakeven Time on New Product Launches: An Investigation of the Drivers and Impact on Firm Performance: Drivers and Impact on Firm Performance

Clay M Voorhees, Praneet Randhawa,Roger J Calantone

Journal of Product Innovation Management, (2014)

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