He has more than 10 years of experience in the field of AI and considered a global leader in the field of Question Answering. He leads the Multilingual Question Answering team (comprising of research scientists and engineers) and is the creator of the PrimeQA toolkit. His team's research has not only become products but also featured at the top of multiple leaderboards (Natural Questions, TyDI, XOR-TyDI). He is also the Chair of the NLP professional community of IBM.

He is a senior program committee member for major Computational Linguistics conferences including being an Area Chair several times. He has more than 12 US patents filed all in the area of Artificial Intelligence and it's applications in various spheres.