Anup Shrestha is an Information Systems academic lecturer with PhD in Information Systems from the University of Southern Queensland, Australia. His research interests include IT service management, cloud computing, knowledge management, design science research and process assessment. His PhD research, working on an Australian Research Council (ARC) industry linkage grant in the IT Service Management industry, was awarded the best Australian PhD in Information Systems ACPHIS (Australian Council of Professors and Heads of Information Systems) prize in 2016 and the Queensland IT innovation award in 2015. He is currently serving as the Standards Australia national representative for the development and review of ISO/IEC JTC1/SC7 standards of software engineering. He has published in high impact journals including Information and Management, International Journal of Information Management, Government Information Quarterly and Computer Standards & Interfaces. Prior to his academic journey, Anup worked in the IT industry where his career progressed from programmer to project manager for 8 years.